From the Book - First Scribner hardcover edition.
Remember when that nice man won the election? On identifying and connecting with your audience through emotion humor, and common ground
What if I don't know enough about Venezuela? On the importance of research, planning, practice, and scripting, to decrease anxiety and avoid insulting famous rappers
That's not credible! On giving and receiving feedback gracefully, tactfully, and without disrupting international peace agreements
If you can't say anything nice, you still have to say something: On having tough conversations with your family, your colleagues, and Joe Biden
What the heck is a "non-filer"? On the importance of building and conveying trust, credibility, and expertise as a communicator
When to serve a PsakiBomb: On communicating across divides, at home and with Fox News
A punch line China would find funny: On making mistakes, issuing clarifications, correcting yourself, and apologizing
Kindergarten open house on the worst day at the White House: On saying no, explaining your boundaries, and knowing how to quit
Say less: On managing what you're not supposed to say and keeping classified information to yourself
Russia says you're getting fired? On dealing with rumors, gossip, and bullying, from Vladimir Putin or your office frenemy
Say more: On the other side of communication: how to listen actively and attentively, whether networking, at dinner with a friend, or when conducting an interview on television
Taking questions: On answering tough questions effectively and honestly.
