Leading with questions : how leaders find the right solutions by knowing what to ask
(Book)

Includes bibliographical references (pages 275-281) and index.

Do people give you the information you need to perform well? Does everyone in your organization understand your vision for the future? Do you know what your boss is really thinking? Do you know that CCL research suggests that the ultimate key to successful leadership is an executive's ability to ask questions and create opportunities for others to ask questions? In this thoroughly updated new edition of his business classic Leading with Questions, internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short-term results and long-term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with successful leaders who "lead with questions," from such organizations as DuPont, Alcoa, Novartis, and Cargill Marquardt reveals how to determine which questions will lead to solutions in today's complicated business world. Step-by-step, he walks you through the process of learning the art of questioning and shows how to use the techniques of active listening and follow-up, presenting guidelines for using questions in myriad situations with individuals, teams, and organizations.